Privacy Policy | Ceiling Break

Privacy Policy

Last updated: August 7, 2026

This Privacy Policy explains how Ceiling Break LLC ("Ceiling Break," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, submit an application, book a call, or otherwise interact with our services. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, phone number.
  • Application information — responses you provide during our application or assessment process, such as your current role, experience, income range, and goals.
  • Communication data — records of calls, emails, and messages exchanged with our team.
  • Technical data — IP address, browser type, device information, and usage data collected automatically when you visit our website.
  • Payment information — where applicable, billing details processed through a third-party payment provider. We do not directly store full payment card details.

2. How We Use Your Information

We use the information we collect to:

  • Evaluate and respond to your application
  • Schedule and conduct calls related to our programs
  • Communicate with you by phone, text, or email, including automated communications where permitted by law
  • Provide, operate, and improve our website and services
  • Send marketing communications, which you may opt out of at any time
  • Comply with legal obligations and enforce our Terms & Conditions

3. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to understand how visitors use our site, remember preferences, and support advertising and analytics. You can control cookies through your browser settings; disabling cookies may affect certain website functionality.

4. Analytics & Advertising

We may use third-party analytics and advertising providers, including Meta (Facebook), Google, and similar services, to better understand how visitors use our website, improve our marketing efforts, and measure advertising performance. These providers may use cookies, pixels, or similar technologies to collect information about your interactions with our website.

5. How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including providers that assist with:

  • Customer relationship management (CRM)
  • Application and assessment forms
  • Email and SMS communications
  • Appointment scheduling
  • Payment processing
  • Video hosting
  • Website analytics
  • Advertising and marketing
  • Cloud hosting and security

We may also disclose information where required by law, to respond to legal requests, protect our rights or property, or prevent fraud or other unlawful activity.

These service providers process information on our behalf and are contractually or legally obligated to protect your information in accordance with applicable laws.

6. SMS Communications

By providing your mobile phone number and explicitly opting in through our forms, you consent to receive recurring informational and marketing SMS messages from Ceiling Break. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Your phone number and SMS consent status are used solely by Ceiling Break to send you the communications described in this policy. This does not include our service providers who assist us in sending these communications on our behalf (such as our SMS platform), who are contractually prohibited from using your information for their own purposes.

7. Email Communications

If you subscribe to our emails or submit an application, we may send educational content, updates, and marketing emails. You may unsubscribe at any time using the unsubscribe link included in our emails.

8. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time
  • Object to or restrict certain processing of your information

To exercise any of these rights, contact us using the details below.

11. California Privacy Rights

If you are a California resident, you may have additional rights under applicable privacy laws, including the right to know what personal information we collect, request deletion of your information, and request correction of inaccurate personal information.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

13. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate.

14. Data Transfers

Third-party service providers may process information in different jurisdictions. We take reasonable steps to ensure appropriate safeguards are in place when transferring personal information.

15. Do Not Track

Our website currently does not respond to browser "Do Not Track" signals.

16. Legal Basis

Where required by applicable law, we process personal information based on one or more lawful bases, including your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests.

17. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

18. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Ceiling Break LLC
Email: [email protected]
Miami, Florida, United States